This page covers everything you need to know about how your personal data is kept safe at lk11, what information is collected, and how it's used — all explained in plain English. We believe you should have full control over your own data.
A summary of what lk11 does to protect your information.
lk11When you open an account and use our services, various types of information are collected. This data generally falls into two categories — what you provide directly, and what is collected automatically as you use the platform.
At registration, you provide: your name, date of birth, and mobile number. Additional information is required during KYC verification: your National ID or passport number, along with a photo.
| Data Type | When It Is Collected | Mandatory? |
|---|---|---|
| Name & Date of Birth | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| NID / Passport | During KYC Verification | Yes for Withdrawals |
| Payment Information | At the Time of Transaction | Yes |
| Device & Browser Information | During Site Visit | Automatic |
| Login & Activity Logs | Every Session | Automatic |
Lk11 collects your data for specific and legitimate purposes. There is a clear reason behind every piece of data we collect. We do not collect information that is unnecessary.
Lk11 uses collected data only for its stated purposes. Data is never misused or used for any other reason.
Lk11 does not sell your personal information to third parties. In limited circumstances, however, certain data may be shared with trusted partners.
Lk11 does not retain your data indefinitely. Retention periods are determined by the type of data and the purpose for which it was collected.
After your account is closed, any data retained solely for legal reasons is used exclusively for those purposes and nothing else.
The lk11.best website uses various types of cookies. Cookies are small data files stored in your browser that help improve your experience on the site.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Deleted at End of Session |
| Functional Cookies | Remembering Language & Display Preferences | 1 Year |
| Analytics Cookies | Understanding Site Traffic & Usage Patterns | 2 Years |
| Marketing Cookies | Showing Relevant Offers | 30 Days |
You can disable all cookies except the essential ones, though some features may not work as intended. You can manage your cookie preferences at any time through your browser settings.
Every registered user of lk11 holds specific rights over their personal data, all of which are upheld in accordance with international data protection standards.
To exercise any of these rights, please contact our support center. lk11 typically responds to such requests within 30 days.
Lk11 treats the protection of minors as its highest priority. We never knowingly collect personal information from anyone under the age of 18.
Date of birth is verified at registration, and any applicant identified as under 18 will have their registration rejected. The KYC process further confirms age through national ID verification.
Lk11 employs multiple layers of technical security to safeguard your information. These measures are regularly updated and tested.
That said, no transmission over the internet can be guaranteed as completely secure. We encourage you to use a strong password, avoid logging in on unfamiliar networks, and keep 2FA enabled.
If you have any questions about this privacy policy or wish to exercise any rights regarding your data, please contact lk11.
You can reach us via live chat or email through our Help Centre. Privacy-related requests are generally responded to within 7–30 business days.
Lk11 reserves the right to update this privacy policy at any time. For significant changes, you will be notified via your registered mobile number. The latest version of the policy will always be available on this page.
It's natural to have some hesitation before sharing personal information online — especially when money is involved. lk11 This is treated with the utmost seriousness.
From day one, our goal was simple — when people in Bangladesh share their mobile number on lk11 or send money via bKash, they should feel completely at ease. To that end, we've implemented security technology that meets banking industry standards.
A common question we hear is: does lk11 sell your phone number? The answer is simple — no, never. Our business model does not rely on selling data. We earn through the services we provide, not by selling your information.
Your mobile number is used exclusively to send OTPs, deliver important notifications, and communicate with you directly. If you prefer not to receive marketing messages, a quick change in your settings will take care of it.
The national ID submitted for KYC verification is used solely to confirm your age and identity. It is actually there for your own protection — to prevent anyone else from opening an account in your name or withdrawing your funds.
Lk11 makes you a commitment — every piece of your information will be handled with respect. This Privacy Policy is not a maze of legal language hiding conditions in fine print; it is an honest promise, stated plainly and clearly.
Direct answers to the most frequently asked questions from lk11 users.
Your information is completely safe at lk11. We're always here for you — with bank-grade security, a transparent privacy policy, and full support in Bangla.